Privacy Policy

Introduction

MOMSYS AND CO LTD (registered at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF (Reg. No. 16258707), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Epicrona.com (the 'Site'), and purchase our products.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Email address.
• Transaction Information: Details of purchases and the fulfillment of your orders.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Transactions: To issue bills or VAT invoices, process your orders, and send you CD keys for purchased products.
• To Improve Our Services: To analyze how our Site is used and improve our services based on user feedback.
• To Communicate With You: To send transactional emails related to your purchases and to respond to your inquiries.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: To fulfill the obligations outlined in our Terms and Conditions.
• Legitimate Interests: To improve our services and ensure the security of our Site.
• Legal Compliance: To comply with our legal obligations.

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy:

• Transaction Data: Retained for up to 10 years for accounting and legal purposes.
• Communication Data: Retained for up to 6 months after the end of the correspondence.

5. Sharing Your Information

We may share your information with:

• Service Providers: Third-party service providers who perform services on our behalf, such as payment processing and email delivery.
• Legal Authorities: If required by law, regulation, or legal process, we may disclose your information to legal authorities.

6. Your Rights

You have the following rights concerning your personal data:

• Access: Request access to your personal data.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain conditions.
• Restriction: Request restriction of processing of your personal data.
• Data Portability: Request transfer of your personal data to you or a third party.
• Objection: Object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at [email protected].

7. Cookies

We use cookies to enhance your experience on our Site. Cookies are small text files placed on your device to collect standard Internet log information and visitor behavior information. For more details, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: